Privacy declaration

This policy explains how Fairtransport collects personal data, both online and offline, and how we use this data. The fairtransport.eu site was created under the responsibility of Fairtransport, to which this privacy policy applies.

Please read this privacy policy carefully. You will then know whether you wish to give permission for Fairtransport to use your personal data. Fairtransport collects and processes personal data in accordance with the General Data Protection Regulation.

In general, we collect information about you when you register for the newsletter, create an account, purchase products from us (online or at events), when you send us an email or call us, or when you submit something to the purchase from our operated or managed checkouts, and when you use our websites, apps and social media.

We use this and other data to provide better service, marketing and support to you and our other users (including by analyzing your data to provide a personalized experience). For example, when you create an account, purchase a product or contact us by telephone, we may ask your permission to use your data for certain purposes. Your choices about how we use personal information are described here.

Fairtransport offers a lot of information about freight transport and sailing trips through its site and offers quality products for sale such as coffee, chocolate, cocoa, wine, rum, olive oil, etc.

If you register for the newsletter or order products from Fairtransport via the site, we store your personal data in order to process your order and to send you newsletters from time to time. Those are the purposes of data collection.

Fairtransport is therefore a controller (i.e. an organization responsible for the processing of personal data within the meaning of the General Data Protection Regulation) with regard to all data that Fairtransport collects and receives about you when you use our services. Fairtransport is bound by and uses your data in accordance with the General Data Protection Regulation, which will be introduced on May 25, 2018.

1.Cookies 

Like many other sites, we use cookies (small text files placed on your computer by our website) and tracking tools.

We collect your data in various ways:

  1. Directly from you. 

For example, when you register for a newsletter, a promotion, create an account, participate in a competition or free competition or purchase a product, post a comment on our websites, ask us a question, email us or contact Fairtransport by telephone .

  1. Through your use of our websites and apps. 

You can view and use our websites and apps via a computer, telephone, tablet or other device. We use tracking tools such as browser cookies and web beacons on our websites and apps to collect data about your use.

  1. From third parties. 

For example, if you choose to use an integrated social media function on our website, the social media site will provide us with certain information about you, such as your name and email address. Your activities on our sites and apps can be posted on social media platforms.

2. Information we may keep about you 

We use the following data for the purposes described in this policy:

  1. Your contact and account details.

We store the contact information you provide (for example: first and last name, gender, year of birth, street and house number, zip code, city, country and email address) when you create an account with Fairtransport, purchase a product and/or participate in our sailing trips.

  1. Your payment and billing information.

We store the payment and billing information you provide to process your order, for example your credit card number and zip code when you purchase a product.

  1. Information posted online by you. 

For example, we store information that you have posted on our website or on an external social media site to which we have access (such as reviews you have posted or surveys you have completed). When posting data online, the rights of others must not be infringed (including the right to privacy) and you should be aware that others may use, tag and/or republish your data in a way that you would not expect (including in a way that is illegal).

You understand that we and others may use and republish your publicly posted information. This also includes the data that you have placed on our website or when using apps or social media functions. However, Fairtransport cannot take responsibility for the further use of your personal data by third parties if you place an order, purchase products or otherwise share your personal data directly with those third parties.

3. Information about your preferences 

We may collect information about your favorite activities or the products you purchase or inquire about (for example, as part of a survey or your review). We may also retain information about interests and demographic categories that we infer from your interactions with us, to provide you with better service and to provide you with more targeted information.

When you visit our website, we may collect information about the browser you use and your IP address (this is a number that identifies specific network equipment on the Internet and that your device needs to communicate with websites). We can see from which site you came to us, what you have and have not done on our site and which site you visit when you have left our site.

4. We may use your information in the following ways and for the following purposes 

  1. To provide you with products, services, account information and support. 

For example, we can use your data to process your order, provide service and communicate with you about your order, your service request or your registration for the newsletter.

  1. To send you messages related to your transaction and events you attended. 

For example, we may send you an email about your account or the purchase of a product or ask you – through third parties – to write a review about a purchase. In addition, we may send you an email to alert you to an event or event organized by Fairtransport that may be of interest to you based on the product(s) you have already purchased.

  1. To identify trends and interests. 

We use your data to know what your preferences might be, so that we can improve our offering to you and so that your experience with us is more targeted and personal.

  1. Monitoring and improving our products, services and websites.

We analyze your data to improve our understanding of you and our relationship base in general. We do this to make better decisions about our services, advertising, products and content of our site and newsletters, based on a more informed view of how our customers use our current services and to more personalize your experience with us .

  1. If you have registered for a newsletter

If you have registered for the Fairtransport newsletter, we may send you newsletters.

5. You have certain choices about how we use your information 

When you create an account or purchase products, we may also later ask you for permission to collect, process or use personal data for specific purposes. If you wish to withdraw the consent you have given us for such use of your personal data or if you wish to view or change your data, please write to us or inform us of your preference via the email address [email protected]

You can unsubscribe not only in writing, but also in the following ways:

  1. You can opt out of receiving marketing messages. 

To no longer receive emails or text messages for promotional purposes, follow the instructions in any promotional message received, change your details in your personal Fairtransport account or email [email protected]. Even if you opt out of receiving marketing messages, we will still send you transactional messages.
This way we can still contact you about your orders. Otherwise we cannot process your order.

  1. You can unsubscribe from receiving our newsletters.

To no longer receive our newsletters, adjust your account settings, change your details in your personal Fairtransport account and/or follow the instructions in each newsletter from us or email [email protected].

  1. You can request us to provide insight into the data we have stored about you.

You can also request us to adjust the data or completely delete your personal data via [email protected]. Within your personal Fairtransport account you can also see what information we have about you and change it.

  1. We may share your information with the following third parties
  2. Within Fairtransport

We may share all your data within our organization and also make it available within our various websites for all purposes mentioned in this policy, but not for other purposes unless you have given explicit permission for this.

  1. Third parties. 

We only share your data with a third party if you have given explicit permission to do so. Otherwise not.

  1. Third parties that provide goods and services you purchase. 

Your information may also be shared with any third parties who offer goods and services that you have purchased through our website so that they can process and fulfill your orders (including by contacting you).

  1. If we believe this is necessary to comply with laws and regulations or to protect ourselves or third parties. 

To the extent permitted by law, we may also share information at the request of a government agency or other authorized body or organization to protect or enforce our rights or those of a third party or to detect and prevent fraud (including fraud with credit cards and fraud that we believe has occurred during visits to our website or during events) and other criminal offenses.

We use standard security measures. We have taken appropriate technical and organizational measures to protect personal data against loss or any form of unlawful processing. The standard security measures we use depend on the nature of the data collected. Keep in mind that the internet is not 100% secure. We cannot promise that your use of our sites will be completely secure. We recommend that you exercise caution when using the Internet. This includes not sharing your passwords.

If you have any questions or complaints or would like to receive a copy of the data we hold about you, please contact us at [email protected]. If you have any questions or complaints about this privacy policy or about your privacy or if you would like to receive a copy of the data we hold about you, please contact us.

To correct, amend or update information you have provided, or to withdraw any consent you have given us, please contact us at [email protected].

All requests for information to [email protected] must be accompanied by valid identification of the requester, whereby the responsible administrator may verify the identity of the requester, in order to protect the privacy of those involved in any unidentified requests.

Cookie policy Fairtransport

Various cookies can be placed via our website. This concerns the website: fairtransport.eu. Below we explain what cookies are, what they do, which cookies are used on the fairtransport.eu site and why.

What do cookies do?

Cookies are small (text) files that a web page server places on your computer, tablet or other electronic device (hereinafter “computer”) when you visit a web page. Because a cookie is on your computer, the web page server can recognize your computer. A cookie cannot start programs or spread viruses.

Cookies have a certain period of validity from the moment they are placed on a computer. After the validity period expires, the cookie is deleted by your browser. For some cookies, the duration of the browser session is the period of validity, but there are also cookies that remain valid for longer so that they can also be read on a subsequent visit to our website. To the extent that we collect personal data from you using cookies, we process it in accordance with our privacy statement.

Cookies on our website

Fairtransport uses cookies. We use analytical cookies to offer you an optimal user experience. With the help of third-party tracking and social media cookies, we can track visitor behavior and show personalized advertisements. In this way, for example, you can distribute a product via social media.

Cookies

You have indicated that you would like more information about the use of cookies on the Fairtransport website.

What are cookies?

A cookie is a small text file that a website places on your computer, laptop, tablet or mobile phone when you visit the website. These cookies store information about your website visit. This allows the website to work properly and optimize your visit. By using cookies, a website can recognize you on your next visit to this website. This means you don't have to enter the same information every time.

Types of cookies

There are different types of cookies. More information about cookies can be found below.

We would like to refer you to statements made by third parties on their websites.

Please note that these statements are subject to change and we cannot influence them. You can read how we handle your privacy in our privacy policy.

Functional cookies

Functional cookies are necessary for our website to work properly. For example, these ensure that you can remain logged in to your personal Fairtransport account if you wish.

Analytical cookies

With the help of analytical cookies we can measure website visits and investigate possibilities. The statistics give us an overview of how you use the website and how you found us. We continuously use this knowledge to improve the website and make the experience of our visitors as pleasant as possible. We work with Google Analytics and Google Tag Manager to gain insights and optimize data.

For more information about what these companies do with the collected data, please refer to their privacy statements.

Google

Social media cookies

On the Fairtransport.eu website we show content that you can promote and distribute via your social networks with a button. Social media companies such as Twitter, Facebook, YouTube and Google use cookies to see when you log in to the social network. You also collect information about the website you distribute.

For more information about what these companies do with the collected data, please refer to their privacy statements:

Facebook

Twitter

YouTube

 Advertising cookies

We use online advertisements to draw attention to our services. We work together with Google Adwords, Bing and Facebook Custom Audience. These parties use cookies to display digital advertisements on third-party websites, to collect information about how or when the user came into contact with the advertisements and to obtain an overview of the profiles. In this way, our advertising is as targeted as possible.

For more information about what these companies do with the collected data, please refer to their privacy statements:

Google

Facebook

Microsoft

Others

We will have to adjust this statement from time to time if our website or the rules regarding cookies change. We may change the contents of the cookies at any time without prior notice. You can consult this website for the latest version. If you have given permission to store cookies on our website, you can undo this in your browser settings.

Refuse and delete cookies

You can set your browser so that no cookies are stored, you can allow or refuse every cookie or so that all cookies are deleted when you close your browser. A useful step-by-step plan for managing cookies can be found on the website https://www.consumentenbond.nl/internet-privacy/cookies-removal

Cookies are placed on every computer you use to visit websites. If you no longer wish to receive cookies at all, you must adjust the settings on all computers you use. Please note that if you refuse and/or delete cookies, this also affects strictly necessary cookies. However, this does not limit the use of the website.

You can delete or have cookies placed at any time (and still withdraw or give consent). If you have refused permission to place cookies and delete the cookie with which this was registered, you will be asked for your permission again when you visit our website.

Most browsers can be set in such a way that cookies are accepted, no longer accepted, or that you are notified when you receive a cookie. Instructions regarding adjusting browser settings and deleting cookies can be found in the instructions and/or using the 'Help' function (in the toolbar) of most browsers.

Your rights

You can object at any time to the use of personal data for direct marketing purposes and/or the (further) receipt of (certain) marketing information by sending a request for termination to [email protected]

You have the right to request Fairtransport to grant you access to your personal data processed by Fairtransport as the controller within the meaning of the General Data Protection Regulation and/or (where applicable) to correct, supplement, delete or complete them. to screen. A request for access and/or correction should be sent to [email protected]

To all requests for information [email protected] must be accompanied by valid identification of the requester, whereby the responsible administrator may verify the identity of the requester, in order to protect the privacy of those involved in any unidentified requests.

*The following data is collected: your IP address (anonymized), the number of pages visited, the time and duration of the visit, your location, the origin of the visit, the type of hardware and software used, visitor interaction and your search history . Personal data is therefore not stored in Google Analytics.