We generally collect information about you when you sign up for the newsletter, create an account, purchase products from us (online or at events), when you send us an email or call us, or when you contact the purchase our operated or managed checkouts, and when you use our websites, apps and social media.
We use this and other data to provide you and our other users with better service, marketing and support (including by analyzing your data to ensure a personalized experience). For example, when you create an account, buy a product, or contact us by phone, we may ask for your permission to use your information for certain purposes. Your choices about how we use personal data are described here.
Fairtransport offers a lot of information through its site about freight transport and sailing trips and offers quality products for sale such as coffee, chocolate, kakao, wine, rum, olive oil etc.
If you register for the newsletter or products ordered through the site from Fairtransport, we keep your personal data in order to process your order and to send you newsletters from time to time. Those are the purposes of the data collection.
Fairtransport is therefore responsible (i.e. an organization responsible for the processing of personal data within the meaning of the General Data Protection Regulation) with regard to all data that Fairtransport collects and receives about you when you use our services. Fairtransport is bound by and uses your data in accordance with the General Data Protection Regulation, which will be introduced on May 25, 2018.
We collect your data in different ways:
a. Directly from you.
For example, when you sign up for a newsletter, a promotion, create an account, enter a competition or free competition or buy a product, post a comment on our websites, ask us a question, email us or contact Fairtransport by phone. .
b. By using our websites and apps.
You can view and use our websites and apps via a computer, phone, tablet or other device. We use tracking tools such as browser cookies and web beacons on our websites and apps to collect information about your usage.
c. From third parties.
For example, if you choose to use an integrated social media function on our website, the site of these social media will provide us with certain information about you, such as your name and email address. Your activities on our sites and apps can be posted on social media platforms.
2. Information we may keep about you
We use the following information for the purposes described in this policy:
a. Your contact and account information.
We keep the contact details you provide (for example: first and last name, gender, year of birth, street and house number, zip code, city, country and email address) when you create an account with Fairtransport, buy a product and / or participate in our sailing trips.
b. Your payment and billing information.
We process the payment and billing information you provide, such as your credit card number and zip code when you purchase a product, to process your order.
c. Information placed by you online.
For example, we store data that you have placed on our website or on an external social media site to which we have access (such as reviews you have placed or completed surveys). Placing information online should not infringe the rights of others (including the right to privacy) and you should be aware that others may use, ‘tag’ and / or republish your information in a manner that you wouldn’t expect (including in a way that is illegal).
You understand that we and others may use and republish your publicly posted information online. This also includes the data you have placed on our website or when using apps or social media functions. However, Fairtransport cannot take responsibility for the further use of the third parties of your personal data if you place an order, buy products or otherwise share your personal data directly with those third parties.
3. Information about your preferences
We may collect information about your favorite activities or the products you buy or inquire about (for example, as part of a survey or your review). We may also retain information about interests and demographic categories that we derive from your interactions with us to provide you with a better service and to provide you with more targeted information.
When you visit our website, we may collect information about the browser you are using and your IP address (this is a number that identifies specific network equipment on the Internet and that your device needs to communicate with websites). We can see from which site you came to us, what you did and did not do on our site and which site you visit when you leave our site.
4. We can use your data in the following ways and for the following purposes
a. To provide you with products, services, account information and support.
For example, we can use your data to process your order, provide service and communicate with you about your order, your service request or your subscription to the newsletter.
b. To send you messages related to your transaction and events you have visited.
For example, we may send you an email about your account or the purchase of a product or ask you – through third parties – to write a review of a purchase. In addition, we can send you an e-mail to point you to an event or event organized by Fairtransport that may be of interest to you based on the product (s) you have already purchased.
c. To signal trends and interests.
We use your data to know what your preferences might be, so that we can improve our offer to you and so that your experience with us is more focused and personalized.
d. Checking and improving our products, services and websites.
We analyze your data to improve our understanding of you and our relationship file in general. We do this to make better decisions about our services, advertising, products and content on our site and newsletters, based on a more informed view of how our customers are using our current services and to personalize your experience with us more .
e. If you have registered for a newsletter
If you have registered for the Fairtransport newsletter, we may send you newsletters.5. You have certain choices about how we use your data
When you create an account or purchase products, we may also ask you for permission later to collect, process, or use personal information for specific purposes. If you want to withdraw the permission you have given us for such use of your personal data or if you want to view or change your data, write to us or tell us your preference via the address firstname.lastname@example.org
You can unsubscribe not only in writing, but also in the following ways:
a. You can opt out of receiving marketing communications.
To no longer receive emails or text messages for promotional purposes, follow the instructions in a received advertising message, change your details in your personal Fairtransport account or email email@example.com. Even if you opt out of receiving marketing messages, we will still send you transaction messages.
This way we can still contact you about your orders. Otherwise we cannot process your order.
b. You can unsubscribe from receiving our newsletters.
To no longer receive our newsletters, adjust the account settings, change your details in your personal Fairtransport account and / or follow the instructions in each newsletter from us or email firstname.lastname@example.org.
c. You can request us to provide insight into the data we have stored about you.
You can also request us to adjust the data via email@example.com or to delete your personal data completely. You can also see within your personal Fairtransport account which information is known to us and change it.
6. We can share your data with the following third parties
a. Within Fairtransport
We can share all your data with within our organization and also make it available on our various websites for all purposes stated in this policy, but not for other purposes unless you have given explicit permission.
b. Third parties.
We only share your data with a third party if you have given explicit permission for this. Otherwise not.
c. Third parties who provide goods and services purchased by you.
Your data may also be shared with any third parties who offer goods and services that you have purchased through our website so that they can process and fulfill your orders (including by contacting you).
d. If we think it is necessary to comply with laws and regulations or to protect ourselves or third parties.
To the extent permitted by law, we may also, at the request of a government agency or other authorized agency or organization, share information to protect or enforce our or a third party’s rights or to detect and prevent fraud (including fraud involving credit cards and fraud that we believe occurred while visiting our website or during events) and other criminal offenses.
We use standard security measures. We have taken appropriate technical and organizational measures to protect personal data against loss or any form of unlawful processing. The standard security measures we use depend on the nature of the data collected. Keep in mind that the internet is not 100% secure. We cannot promise that your use of our sites is completely safe. We recommend that you exercise caution when using the Internet. This includes not sharing your passwords.
To correct, change or update information you provide, or to withdraw any permission you have given us, please contact us at firstname.lastname@example.org.
Various cookies can be placed via our website. This concerns the website: fairtransport.eu. Below we explain what cookies are, what they do, which cookies are used on the fairtransport.eu site and why.
What do cookies do?
Cookies are small (text) files that a web page server places on your computer, tablet or other electronic device (hereinafter “computer”) when you visit a web page. Because a cookie is on your computer, the web page server can recognize your computer. A cookie cannot start programs or spread viruses.
Cookies have a certain period of validity from the moment they are placed on a computer. After the expiry date, the cookie is deleted by your browser. For some cookies, the duration of the browser session is the validity period, but there are also cookies that remain valid longer so that they can also be read on a subsequent visit to our website. Insofar as we collect personal data from you with the help of cookies, we process it in accordance with our privacy statement.
Cookies on our website
What are cookies?
A cookie is a small text file that a website places on your computer, laptop, tablet or mobile phone when you visit the website. These cookies store information about your website visit. This allows the website to work properly and optimize your visit. By using cookies, a website can recognize you on your next visit to this website. This means you don’t have to enter the same information every time.
Types of cookies
There are different types of cookies. More information about cookies can be found below.
We would like to refer you to third party statements on their websites.
Functional cookies are necessary for our website to work properly. These ensure, for example, that you can remain logged in to your personal Fairtransport account if you wish.
With the help of analytical cookies, we can measure website visits and investigate options. The statistics give us an overview of how you use the website and how you found us. We continuously use this knowledge to improve the website and to make the experience of our visitors as pleasant as possible. We work with Google Analytics and Google Tag Manager to gain insights and optimize data.
For more information about what these companies do with the collected data, please refer to their privacy statements.
Social media cookies
For more information about what these companies do with the collected data, please refer to their privacy statements:
about how or when the user came into contact with the advertisements and to get an overview of the profiles. In this way, our advertising is as targeted as possible.
For more information about what these companies do with the collected data, please refer to their privacy statements:
We will have to adjust this statement from time to time if our website or the rules regarding cookies change. We can change the content of the cookies at any time without prior warning. For the latest version, please consult this website. If you have given permission to store cookies on our website, you can undo this in the settings of your browser.
Refuse and delete cookies
You can set your browser so that no cookies are stored, you can allow or refuse any cookie or that all cookies are deleted when you close your browser. You will find a useful step-by-step plan for managing cookies on the website https://www.consumentenbond.nl/internet-privacy/cookies-verwijderen
Cookies are placed on every computer with which you visit websites. If you no longer wish to receive cookies, you must adjust the settings on all computers that you use. Please note, if you refuse and / or delete cookies, this will also affect the strictly necessary cookies. However, this does not limit the use of the website.
You can delete or have cookies placed at any time (and still withdraw or give permission). If you have refused permission to place cookies and delete the cookie that registered it, you will be asked for permission again when you visit our website.
Most browsers can be set in such a way that cookies are accepted, are no longer accepted, or that you are notified when you receive a cookie. Instructions regarding adjusting the browser settings and removing cookies can be found in the instructions and / or using the “Help” function (in the toolbar) of most browsers.
You can object to the use of personal data for direct marketing purposes and / or the (further) receipt of (certain) marketing information at any time by sending a request for termination to email@example.com
You have the right to request Fairtransport to provide you with access to your personal data and / or (where applicable) to correct, supplement, delete or complete your personal data processed by Fairtransport as responsible within the meaning of the General Data Protection Regulation. to screen. You should send a request for access and / or correction to firstname.lastname@example.org
All requests for information to email@example.com must be accompanied by a valid identification of the applicant, whereby the responsible administrator may verify the identity of the applicant, in order to protect the privacy of those involved in any unidentified requests.
* The following data is collected: your IP address (anonymised), the number of pages visited, the time and duration of the visit, your location, the origin of the visit, the type of hardware and software used, visitor interaction and your search history. . Personal data is therefore not stored in Google Analytics.