Privacy policy

This policy explains how Fairtransport collects personal data, both online and offline, and how we use this data. The site was created under the responsibility of Fairtransport, to which this privacy policy applies.

Please read this privacy policy carefully. You will then know whether you wish to consent to Fairtransport's use of your personal data. Fairtransport collects and processes personal data in accordance with the General Data Protection Regulation.

In general, we collect information about you when you sign up for our newsletter, create an account, purchase products from us (online or at events), when you send us an email or call us, or when you purchase something from our operated or managed checkouts, and when you use our websites, apps and social media.

We use this and other data to provide you and our other users with better service, marketing and support (including by analyzing your data to ensure a personalized experience). For example, when you create an account, purchase a product or contact us by phone, we may ask for your consent to use your data for certain purposes. Your choices about how we use personal data are described here.

Fairtransport, through its site, offers a lot of information about cargo transportation and sailing trips and offers quality products for sale such as coffee, chocolate, cocoa, wine, rum, olive oil, etc..

If you subscribe to the newsletter or order products through the site from Fairtransport, we store your personal data in order to process your order and to send you newsletters from time to time. These are the purposes of data collection.

Fairtransport is therefore a data controller (i.e. an organization responsible for processing personal data within the meaning of the General Data Protection Regulation) with respect to all data Fairtransport collects and receives about you when you use our services. Fairtransport is bound by and uses your data in accordance with the General Data Protection Regulation, which will be in place on May 25, 2018.

1. Cookies 

Like many other sites, we use cookies (small text files placed on your computer by our website) and tracking tools.

We collect your information in a variety of ways:

  1. Straight from you. 

For example, when you sign up for a newsletter, a promotion, create an account, enter a contest or freebie or purchase a product, post a comment on our websites, ask us a question, email us or contact Fairtransport by phone.

  1. Through your use of our websites and apps. 

You may view and use our websites and apps from a computer, phone, tablet or other device. We use tracking tools such as browser cookies and web beacons on our websites and apps to collect data about your usage.

  1. From third parties. 

For example, when you choose to use an integrated social media feature on our website, the site of that social media will provide us with certain information about you, such as your name and email address. Your activities on our sites and apps may be posted on the social media platforms.

2. Information we may hold about you 

We use the following data for the purposes described in this policy:

  1. Your contact and account information.

We store the contact information you provide (for example: first and last name, gender, year of birth, street and house number, zip code, city, country and email address) when you create an account with Fairtransport, purchase a product and/or participate in our sailing trips.

  1. Your payment and billing information.

We store payment and billing information provided by you, for example, your credit card number and zip code when you purchase a product, to process your order.

  1. Data posted by you online. 

For example, we retain data you have posted on our website or on an external social media site to which we have access (such as reviews you have posted or surveys you have completed). When posting data online, the rights of others should not be infringed (including the right to privacy) and you should be aware that others may use, "tag" and/or republish your data in ways you would not expect (including in ways that are unlawful).

You understand that we and others may use and republish your publicly posted data online. This includes data you have posted on our website or when using apps or social media features. However, Fairtransport cannot take responsibility for the third parties' further use of your personal data if you place an order, purchase products or otherwise subsequently share your personal data directly with those third parties.

3. Data about your preferences. 

We may collect data about your favorite activities or the products you purchase or inquire about (for example, as part of a survey or your review). We may also retain data about interests and demographic categories that we aflect from your interaction with us in order to provide you with better service and to provide you with more targeted information.

We may, when you visit our Web site, collect information about the browser you use and your IP address (this is a number that identifies specific network devices on the Internet and that your device needs to communicate with Web sites). We can see what site you came to us from, what you did and did not do on our site, and what site you visit when you leave our site.

4. We may use your information in the following ways and for the following purposes 

  1. To provide you with products, services, account information and support. 

For example, we may use your information to process your order, provide service and communicate with you about your order, service request or newsletter subscription.

  1. To send you messages related to your transaction and events attended by you. 

For example, we may send you an email about your account or product purchase or ask you - through third parties - to write a review about a purchase. In addition, we may send you an e-mail to alert you to an event or Fairtransport-organized event that may be of interest to you based on the product(s) you have already purchased.

  1. To identify trends and interests. 

We use your information to know what your preferences might be so that we can improve our offerings to you and so that your experience with us is more focused and personalized.

  1. Monitoring and improving our products, services and websites.

We analyze your data to improve our understanding of you and our relationship file in general. We do this in order to use it to make better decisions about our services, advertising, products and content of our site and newsletters, based on a more informed picture of how our customers are using our current services and to make your experience with us more personalized.

  1. If you have subscribed to a newsletter

If you have subscribed to Fairtransport's newsletter, we may send you newsletters.

5. You have certain choices about how we use your information 

When you create an account or purchase products, we may also later request your consent to collect, process or use personal data for specific purposes. If you wish to revoke the consent you have provided to us for such use of your personal data or if you wish to view or change your data write to us or notify us of your preferences at [email protected].

In addition to writing, you may unsubscribe in the following ways:

  1. You may opt out of receiving marketing messages. 

To stop receiving promotional emails or text messages, follow the instructions in any promotional message received, change your information in your personal Fairtransport account or email [email protected]. Even if you opt out of receiving marketing messages, we will still send you transactional messages.
This allows us to still contact you about your orders. Otherwise, we will not be able to process you order.

  1. You can unsubscribe from receiving our newsletters.

To stop receiving our newsletters adjust account settings, change your information in your personal Fairtransport account and/or follow the instructions included in each newsletter from us or email [email protected].

  1. You can request that we grant you access to the data we have stored about you.

You can also request us at [email protected] to modify the data or delete your personal data completely. Also, within your personal Fairtransport account, you can see what data about you is known to us and change it.

  1. We may share your information with the following third parties
  2. Inside Fairtransport

We may share all of your information with within our organization and also make it available within our various websites for all of the purposes stated in this policy, but not for any other purposes unless you have given your explicit consent.

  1. Third parties. 

We only share your data with a third party if you have given your explicit consent. Otherwise, we do not.

  1. Third parties providing goods and services purchased by you. 

Your information may also be shared with any third parties offering goods and services that you have purchased through our website so that they can process and fulfill your orders (including by contacting you).

  1. If we believe it is necessary to comply with laws and regulations or to protect ourselves or third parties. 

To the extent permitted by law, we may also share data at the request of a government agency or other authorized body or organization to protect or enforce our rights or those of a third party or for the detection and prevention of fraud (including credit card fraud and fraud that we believe has occurred while visiting our website or at events) and other criminal offenses.

We use standard security measures. We have implemented appropriate technical and organizational measures to protect personal data against loss or against any form of unlawful processing. The standard security measures we use depend on the nature of the data collected. Please keep in mind that the Internet is not 100% secure. We cannot promise that your use of our sites will be completely secure. We encourage you to exercise caution when using the Internet. This includes not sharing your passwords.

If you have any questions or complaints or would like to receive a copy of the information we hold about you, please contact us at [email protected]. If you have any questions or complaints about this privacy policy or about your privacy or if you would like to receive a copy of the information we hold about you, please contact.

To correct, amend or update any information you have provided, or to revoke any consent you have given us please contact us at [email protected].

All requests for information to [email protected] must be accompanied by valid identification of the requester, where the responsible administrator may verify the identity of the requester, to protect the privacy of data subjects in the event of any unidentified requests.

Cookie Policy Fairtransport

Several cookies may be set through our website. This concerns the website: Below we explain what cookies are, what they do, which cookies are used on the site and why.

What do cookies do?

Cookies are small (text) files that a Web page server places on your computer, tablet or other electronic device (hereinafter "computer") when you visit a Web page. Because a cookie is on your computer, the Web page server can recognize your computer. A cookie cannot start programs or spread viruses.

Cookies have a certain period of validity from the moment they are placed on a computer. After the validity period expires, the cookie is deleted by your browser. For some cookies, the duration of the browser session is the period of validity, but there are also cookies that remain valid for a longer period of time so that they can be read the next time you visit our website. Insofar as we use cookies to collect personal data from you, we process it in accordance with our privacy statement.

Cookies on our website

Fairtransport uses cookies. We use analytical cookies to provide you with an optimal user experience. Third-party tracking and social media cookies allow us to track visitor behavior and show personalized ads. This way you can, for example, spread the word about a product via social media.


You have indicated that you would like more information about the use of cookies on the Fairtransport website.

What are cookies?

A cookie is a small text file that a website places on your computer, laptop, tablet or cell phone when you visit the website. These cookies store information about your website visit. This allows the website to work correctly and optimize your visit. By using cookies, a website can recognize you the next time you visit this website. This saves you having to enter the same information every time.

Types of cookies

There are different types of cookies. More information about cookies can be found below.

We are happy to refer you to third-party statements on their websites.

Please note that these statements are subject to change and we cannot influence them. How we handle your privacy can be read in our privacy policy.

Functional cookies

Functional cookies are necessary for our website to work properly. For example, these ensure that you can stay logged in to your personal Fairtransport account if you want.

Analytical cookies

Analytics cookies allow us to measure website traffic and explore opportunities. The statistics give us an overview of how you use the website and how you found us. We continuously use this knowledge to improve the website and make our visitors' experience as pleasant as possible. We work with Google Analytics and Google Tag Manager to gain insights and optimize data.

For more information on what these companies do with the data collected, please see their privacy statements.


Cookies for social media

On the website, we display content that you can promote and spread through your social networks with a button. Social media companies such as Twitter, Facebook, YouTube and Google use cookies to see when you log into the social network. You also collect information about the website you distribute.

For more information on what these companies do with the data collected, please see their privacy statements:




 Advertising cookies

We use online ads to draw attention to our services. In doing so, we work with Google Adwords, Bing and Facebook Custom Audience. These parties use cookies to display digital ads on third-party websites, to collect information about how or when the user interacted with the ads, and to get an overview of profiles. In this way, our advertising is as targeted as possible.

For more information on what these companies do with the data collected, please see their privacy statements:





We will need to update this statement from time to time as our website or rules regarding cookies change. We may change the content of cookies at any time without notice. Please check this website for the latest version. If you have consented to the storage of cookies on our website, you can undo this in your browser settings.

Refusing and deleting cookies

You can set your browser not to store cookies, allow or deny each cookie, or delete all cookies when you close your browser. A useful roadmap for managing cookies can be found on the website.

Cookies are placed on every computer you use to visit websites. If you want to stop receiving cookies altogether, you will need to adjust the settings on all the computers you use. Please note that refusing and/or deleting cookies will also affect strictly necessary cookies. However, this does not limit the use of the website.

You can delete or allow cookies to be set at any time (and still withdraw consent or give consent). If you have refused consent to the setting of cookies and delete the cookie that records that, you will be asked for your consent again when you visit our website.

Most browsers can be set to accept cookies, not accept them (any longer), or to notify you, when you receive a cookie. Instructions regarding adjusting browser settings and deleting cookies can be found in the instructions and/or using the "Help" function (in the toolbar) of most browsers.

Your rights

Objection to the use of personal data for direct marketing purposes and/or the (continued) receipt of (certain) marketing information may be made at any time by sending a request for termination to [email protected]

You are entitled to request Fairtransport to provide you with access to your personal data - processed by Fairtransport as the responsible party within the meaning of the General Data Protection Regulation - and/or (where applicable) to correct, supplement, delete or block them. A request for inspection and/or correction should be addressed to [email protected].

All requests for information to [email protected] must be accompanied by valid identification of the requester, where the responsible administrator may verify the identity of the requester, to protect the privacy of data subjects in the event of any unidentified requests.

*The following data is collected: your IP address (anonymized), the number of pages visited, the time and duration of the visit, your location, the origin of the visit, the type of hardware and software used, visitor interaction and your search history. Personal data is therefore not stored in Google Analytics.